The Asian Banker, 23 Oct 2008
We note MAS' call to financial institutions to give priority to vulnerable customers and to take full responsibility in cases where the product was clearly inappropriate given the customer's profile and circumstances. Maybank has already identified Lehman Minibond investors who belong to the vulnerable group, and their cases have been fast-tracked for review at the steering committee.
This group has been accorded priority and a process is in place to establish fair settlement.
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