Singapore Airlines pulls plug on self-service check-in kiosks

Xinhua, 13 Dec 2011
SINGAPORE, Dec. 13 (Xinhua) -- Singapore Airlines has become one of the first to stop the use of self-service check-in kiosks at Changi Airport, due to low usage and the increasingly popular option of Internet and mobile check-in.
SIA spokesman Nicholas Ionides did not provide specific usage rates, but said that self check-in options via the Internet and mobile phones are more popular now. The airline expects this trend to continue, he said. Full story