Lui Tuck Yew says he is "dismayed" by SBS Transit's piss-poor treatment of NEL disruption

Yahoo! News Singapore, 19 Jun 2013
As Singapore fights a thickening haze, train service on the North East Line (NEL) was disrupted across about half of its stations Wednesday evening, causing massive peak-hour crowding.
A statement from service operator SBS Transit said a train heading toward Harbourfront stalled as it was approaching Hougang station at about 6:15pm, causing a service delay and subsequently a service disruption between Woodleigh and Punggol stations until about 8:30pm.
SBS Transit also said 85 shuttle buses were activated for operation between Woodleigh and Punggol stations, but many were delayed on their way to the affected stations "due to massive traffic jams" en route. They added that about 90 of its staff were activated for duty at the seven affected stations to assist commuters.
Transport Minister Lui Tuck Yew had harsh criticism for the operator, writing in a post on his Facebook page that he was "dismayed" by their handling of the situation. Full story

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Fare increases needed to improve service to commuters, says Lui Tuck Yew - XIN MSN News
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