Scoot passengers on overbooked flights stranded for two days at Singapore Changi airport, requests to meet management ignored

Dailytelegraph.com.au, 22 Jan 2013
HUNDREDS of passengers, including an unaccompanied minor, have been left to fend for themselves for two days at Singapore Airport after budget airline Scoot allegedly overbooked flights.
One passenger stuck in Singapore told news.com.au he was currently sleeping in the transfer terminal of Changi airport.
"Scoot reps left us but Changi staff have provided water and blankets,” he said. "There is a family with two small children, and a minor travelling alone who would have no way to get accommodation waiting for the next flight.”
"Scoot basically said the only thing they will do is place us on next flight in 20 hours and you're on your own, the rep at terminal refused our requests to speak to management or any other staff Scoot staff at the airport.” Full story

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