inSing.com, 5 Jul 2012A man in a wheelchair booking a Tiger Airways flight was told to pay a ‘boarding fee’ of $500, which was more expensive than the ticket itself according to a report by Lianhe Wanbao.
The man, known only as Colin, is paralysed from waist down. For a trip he had to make to Hanoi, Vietnam, last month, he chose to fly with Tiger Airways as it had the cheapest fare and the best flight schedule.
After Colin made payment for his ticket online, he called the airline hotline to enquire about wheelchair assistance. This was when he was told as he is unable to board the plane without special assistance; he has to pay a ‘boarding fee’ of $250 at both Singapore and Hanoi. Full story
