SMRT chief executive officer Saw Phaik Hwa said she would personally look into ensuring there would be no repeat of the massive train disruption on Thursday evening that left thousands of passengers stranded.
The publicly-listed transport operator has yet to pin-point exactly the cause of the latest service disruption, the second in as many days, but pointed out two plausible reasons.
SMRT’s vice-president of rail operations Lui Wai Meng explained the breakdown could have been caused by the misalignment between current collector shoes – equipment that carries electricity – and the third rail near the Dhoby Gaut station. Full story
