Domain-b.com, 7 Apr 2009
Taking further their 100-day-old battle against Singapore Airlines over its 'zero commission' policy, Travel Agents Association of India, the largest travel association in India, along with the Travel Agents Federation of India (TAFI), on Tuesday announced that all travel agents in the country have decided to surrender their 'capping letters' of Singapore Airlines.
The capping letter is a document given by the airlines authorising the agent to book tickets on their flights. To begin with, TAAI office-bearers will surrender these to Singapore Airlines offices on Wednesday, followed by the capping letters of all the other members during the course of the week.
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