Indian travel agents’ boycott prove costly for SIA

Mydigitalfc.com, 3 Apr 2009, Parul Chhaparia
The tussle between Singapore Airlines and travel agents on the issue of commission has cost Rs 500 crore to the largest foreign airline operating from India. According to the Travel Agents Association of India (TAAI), the airline has lost Rs 500 crore in the past 94 days since travel agents decided to boycott it after a zero-commission regime was proposed. “They managed to sell some tickets because of certain blacksheep in the industry who continue to sell the carrier’s tickets for zero commission. The losses will increase if the agitation continues,” Harkripal Singh, chief representative of TAAI told Financial Chronicle.
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