Malaysia Star, 11 Jul 2010
SINGAPORE: The trade can be lucrative but coffee shop owners and operators also face more than a cuppa of challenges these days.
From staffing bottlenecks to escalating costs and competition stirred up by other food and beverage (F&B) outlets, those in the industry have plenty to deal with on their plates.
“The main problem we have is the difficulty in hiring helpers,” said Hoon Thing Leong, 60, owner of the Kim San Leng chain of 23 coffee shops. Full Story