the Gov Monitor, 15 Oct 2009
Improvements in bus operators quality of service (QOS) for the 6 month period December 2008 to May 2009
The Public Transport Council’s (PTC’s) regular review of SBS
Transit’s and SMRT Buses’ operating performance showed that in the 6 month period from 1 December 2008 to 31 May 2009, there were general improvements in performance and bus operators had largely met the Quality of Service (QoS) standards set.
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