Police apologizes for the poor handling of 999 distress call by harassed victim

Stomp.com.sg, 12 Jul 2013

In a statement on Wednesday, the police said that officers went down to where Ms Teo had been 15 minutes after her call at 2.09am, but neither she nor the man who had allegedly harassed her were there.
They also said the police operator had "acted correctly by attempting to narrow down the caller's location".
But the way the operator, who has since been counselled, tried to pinpoint the location could be "improved" and the call "should have been handled more professionally", a spokesman said. Full story

Assault victim alleges 999 operator was unhelpful to her distress call