OPINION: Mr Lui should just shut up

Sgpublicpolicy.wordpress.com, 14 Dec 2012
Repeated attempts to explain something that sounds wrong only made it sound even worse.
If raising fares also meant improving service standards, can the Minister of Transport explain how is it that service levels continue to deteriorate after all these years of fare increase? Since past increment in fares actually translate into worsening service standards, history obviously shows that a rise in fares will not improve service standards. Service standard is also not simply achieved by paying bus captains more. It is a combination of reasonable fares, timeliness of buses, training, bus captain’s personal service, efficient planning of bus routes etc. Full story