S'pore samaritan pays bills for 60 needy families. Why are their MPs not helping them?

inSing.com, 6 Aug 2012
The “heroine” of Henderson Road strikes again.
In June 2010, she helped 13 needy households pay more than S$10,000 in expenses. Now, she has helped 60 needy families pay more than S$30,000 in utility bills, expenses and rent.
One of these families had an outstanding utility bill of S$8,500, and water and power supply have been cut for some time. Full story