Kenneth Chew was one of the many students who signed up for the NTU Alumni Club's (NTUAC) convocation package before graduation last year.
The 25-year-old thought that paying $198 for his graduation gown, a plaque and a solo studio shoot was a bargain. The package also offered free membership in the NTUAC, which allows members to use its facilities and enjoy other perks.
It came as a complete shock when another bill from NTUAC arrived this year, charging him S240 for a year's worth of membership fees. Full story
