Many DBS customers are riled after the bank deactivated their ATM and debit cards without prior notice, leaving many shocked and stranded without cash.
Affected customers Yahoo! Singapore interviewed said that they received an SMS informing them of the deactivation of their card, which read: "We are mailing a new ATM card to you. For added security, your card ending XXXX is deactivated. For urgent replacement, pls visit any DBS/POSB branch."
Some said the sudden deactivation was a big inconvenience as they were stuck without means of obtaining cash for a while. Full story
