SMRT brand calls by commuters reporting delays on Monday as "hoax calls"

Yahoo! Singapore News, 20 Dec 2011
SMRT says that apart from a nine-minute delay at Orchard MRT stations, there were no other major disruptions or long delays on the North-South East-West lines during Monday evening's rush hour traffic.
It said in a statement that hoax calls were to blame for spreading false alarms about lengthy delays and train disruptions along the rail network.
However, the train operator's claims that all was well contradicts several eyewitness accounts. 23-year-old Tay Shwu Yun said she was one of the commuters travelling towards Woodlands on the North-South Line and was affected by evening train delays. Full story