As Facebook rolls out Timeline to an international audience, they have also made changes to brand pages. In Singapore, WeAreSocial have confirmed that Facebook is trialing a new system which allows you to private message a brand page.
While this mightn’t appear to be a major change, it will change the dynamics between the consumer and brand who own these pages, making it easier for fans to give criticism or direct a complaint and better for pages as they won’t have these appear on their wall. Full story
