Singapore launches first electronic tourist refund scheme

FutureGov, 11 Nov 2011
The Inland Revenue Authority of Singapore officially launched on Wednesday, the world’s first Electronic Tourist Refund Scheme (eTRS) which will cut down the Goods and Services Tax (GST) refund process time for tourists from 20 minutes down to three minutes.
The first GST refund system was introduced in 1994. It was a paper-based system wherein the tourist would be given different types of GST refund application forms. Full story