eTravelBlackboardAsia.com, 10 May 2010
Tiger Airways Singapore issued a challenge to Jetstar and AirAsia to compete on punctuality using Tiger Airways’ strict criteria.
To derive its monthly On-Time-Performance (OTP) figures, Tiger Airways considers punctuality as within 15 minutes of the scheduled timing, but the similarity with some other airlines ends there. Tiger Airways uses the scheduled timings, instead of rescheduled timings. Tiger Airways also measures all departure and arrival times for all its flights, unlike some other airlines who include only departure times from selected bases. Full Story