Angry Flyers Lounge-Tiger turns on the charm offensive

Crikey, 25 May 2009, Ben Sandilands
At the risk of having to open a Happy Flyers corner, Tiger seemed to sever its ‘cultural’ links with Ryanair yesterday and today as one jet, and one sixth of its fleet, remained on the ground at the Gold Coast after a ‘technical’ problem.
The problem wrecked its timetable.
But this time it apparently rolled out alternatives for the stranded, full refunds, travel credit vouchers, an accommodation allowance for those suddenly up for another night in soggy paradise, or flights with other airlines at no extra charge if they couldn’t find room on other Tiger jets.
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