The Star Online, 16 Dec 2008
JOHOR BARU: The first day of operations at the new Sultan Iskandar Customs, Immigration and Quarantine (CIQ) complex was marred by massive traffic congestion.
The congestion involved traffic into Johor that snaked all the way to Woodlands in Singapore during peak hours due to motorists being caught off guard that the toll collection system at the complex was cashless.
Many motorists especially Singaporeans did not know that they were required to use Touch ‘n Go cards at the new complex in Bukit Cagar.
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Related News:
Jam, Confusion At New CIQ - Bernama, 16 Dec 08
Johor's new CIQ complex gets off to crawling start - The New Straits Times, 17 Dec 08
